SERVICES

We offer services to support the evaluation of educational programs throughout the program life-cycle, ranging from research, planning, and consultation during the program design phase through the assessment of outcomes.

Evaluation support is often most useful at the front end of the program cycle—during the design and development phase. We collaborate with program staff and stakeholders to articulate program theory and design using diverse tools and strategies, including theory of change, logic models, literature reviews, and strategic planning. Applying for a grant -- we can help!

PROGRAM DESIGN

Performance monitoring ensures regular measurement of outcomes and results, generating reliable data on the effectiveness and efficiency of programs. We design performance indicators using extant data, including student attendance and course enrollment records, as well as customized data collection including surveys and assessments. Reporting methods are designed to engage and include briefs, dashboards, and visualizations.  

PERFORMANCE MONITORING

Through evaluation, programs can be improved and their outcomes assessed. Our team has implemented evaluation studies using a wide range of evaluation designs, including non-experimental designs (fidelity studies, formative/process monitoring, case studies), quasi-experimental evaluations that utilize comparison cohorts, and experimental studies with random assignment. Data collection includes qualitative methods -- interviews, focus groups -- in addition to quantitative methods. 

EVALUATION

Organizations that are adept at learning from mistakes and adapting to new challenges are more likely to be successful and more likely to make significant progress toward mission-related outcomes.We offer professional development and planning services that improve an organization’s ability to use evaluation to learn from its work and improve results.  

CAPACITY-BUILDING

Shaffer Evaluation Group is a woman-owned small business providing research and evaluation expertise in K-12 and higher education. Virginia SWaM Certification #704999